We wanted to have a clear way of seeing how reliant CPGs are on plastic and how well they are doing at lowering their dependency, so we developed a plastic intensity index. It’s not rocket science, but it does give a powerful and accurate way of seeing how much plastic a company uses for each unit of sales.
Soft drinks companies – Coca-Cola, PepsiCo, Danone and Nestle – perform especially poorly given their dependence on plastic bottles. Plastic bottles are already in the public eye and we wanted to dig a little deeper.
According to our plastic intensity index, and excluding beverage manufacturers, Colgate ranks amongst the worst of the large CPG companies. This means it uses more plastic per unit of sales than others. How so?
It turns out that a relatively large amount of plastic is used in each toothpaste tube. Consumers get through 20 billion packs of toothpaste every year, which is a lot of plastic. Of course, Colgate isn’t the only supplier but it’s the leader in many markets.
Moreover, almost all of it can’t be recycled. It’s solidly single-use plastic, destined for landfill, incineration or the ocean. We dug a little deeper into Colgate’s plastic use and what emerges is a dispiriting story that talks to the failure of corporates to listen and lead. (Full disclosure – for about a decade Colgate was a client of our research and competitive intelligence services.)
Blinkers and indifference
Colgate-Palmolive is a venerable company. Over 200 years old and dominant in toothpaste. It was once the disruptive innovator, being the first to sell toothpaste in a collapsible tube (1896 in New York City). Previously it had been sold in glass jars.
Toothpaste today is much the same, predominantly sold in a collapsible tube that is used once then thrown away. But for at least two decades it’s been clear this model wasn’t sustainable. With the small pack sizes the proportion of the product that was single-use plastic was high and at some point it would be unacceptable.
For decades, it was very clear to Colgate that consumers were getting more concerned about sustainability (we can say this with certainty since we covered it numerous times for them). It was a concern for management too and various initiatives came and went. But innovation around a core environmental concern – single-use plastic – has been very slow.
Soon after 9/11 in 2001, liquid restrictions were imposed for plane travel, creating a ready market for pellet/powdered toothpaste. Colgate’s solution was to reduce the pack size to comply with TSA’s rules, squeezing 25ml into a pack that weighs about 45g, essentially more than doubling the proportion of plastic by weight.
2020: Hiding behind ‘recyclable’
Finally, in 2019, the company announced that this year, 2020, it will at last launch a recyclable toothpaste container. This isn’t for all brands, just its Tom's of Maine brand, which earnestly claims that
“Caring for the environment has been something we have focused on since 1970”.
Colgate’s other brands, by far the bulk of its sales, must wait until 2025 before they get recyclable packaging.
Of course, even when we reach this milestone most of the collected plastic will not be recycled. Technically, these discarded toothpaste tubes
could be recycled but there will not be sufficient processing capacity and by far the majority will end up in landfill, burnt or in the oceans. Colgate knows this but hoodwinks with the misleading term, ‘recyclable’.
Colgate is nonetheless proud of its achievement:
“Building a future to smile about means finding new packaging solutions that are better for the planet, but until now there hasn’t been a way to make toothpaste tubes part of the recycling stream,” said Justin Skala, Chief Growth & Strategy Officer for Colgate-Palmolive, in a
statement.
Slow to acknowledge plastics
The issue of plastics hasn’t featured strongly in Colgate’s public statements, such as its Annual Reports and annual Colgate Sustainability Reports, despite its reliance on plastic packaging. Only in 2017 was there a marked uptick in mentions of plastic in its sustainability report, just as the world started to mobilize against the issue, but its Annual Report of that year didn’t mention plastic.
Yet Colgate knew it mattered. A decade ago, it heralded its Natura Verde brand’s recyclable bottles, made from 60% recycled plastic, in the 2010 Annual Report.
Missing opportunities, getting vulnerable
This is frustrating for two reasons. First is the apparent indifference it shows. Colgate ($16 billion in sales) has the resources to do much more, but for decades decided to do little to nothing. Clearly, making toothpaste tubes recyclable is a challenge, but ultimately it’s a matter of priority: if Colgate really wanted to develop a recyclable tube it could have done so years back.
Moreover, ‘recyclable’ is not a full solution. Colgate will still remain competitively vulnerable. Which brings us to the second point: for as long as the company rests on an unsustainable business model it remains exposed to more imaginative innovators. And they’re coming.
Here’s a couple.
Bite, which is launching this year, plays up its environmental creds –
“The only plastic-free and all natural way to replace the paste you've used your whole life. It's time to #KickTheTube.”
Forbes says Bite is
“on a mission to become the world’s most sustainable oral care company by completely revolutionizing the industry.”
Without the backing of $16 billion in sales, founder Lindsay McCormick had to teach herself chemistry from online courses, making the first Bite tablets at home.
Bite runs a subscription model, dispatching its ‘toothpaste bits’ in glass jars. It’s not cheap – ~$7.5/month – but it’s early days and with scale the price should fall dramatically.